Tyro Payment Gateway

The Tyro payment gateway is a terminal which enables you to take EFTPOS and credit card payments at your practice.

Note: this feature is available for users in Australia only.

You can also benefit from:

  • Medicare Bulk Billing
  • Medicare Easyclaim
  • Healthpoint Health Fund Claims

The Tyro payment terminal

You can register with Tyro to obtain your payment terminal on their website www.tyro.com. They will provide you with the payment terminal and assist you in installing the 'Tyro Terminal Adapter' software. They are also able to help you with the steps provided in this guide.

Integrating with the Tyro Payment Terminal

Step 1
Click on the menu 'Administration/Practice Details' and ensure your practice regional settings are set to 'Australia'. If your practice provides Diagnostic Imaging you can also enter your 'Location Specific Practice Number' or 'LSPN' on this screen too.

The Tyro payment terminal

 

Merchant ID and Terminal ID

Step 1
Click on the menu 'Administration/Accounting/Payment Gateway' and tick the box to 'Enable Tyro'. You must enter your practice Merchant ID and Terminal ID on this screen too.

Enabling the Tyro payment gateway

Step 2 (optional)
If your practice allows practitioners to have their own Merchant ID and Terminal ID (and they have their own terminal) you can set their Merchant ID and Terminal ID on the 'Edit User Details' to use instead of the default practice details. Click on the menu 'Administration/User Details' and double click to edit the user. Click on the 'Payment Terminal' tab and add your settings as required.

Allowing different terminal settings per user

 

Reports

The following reports can be run on data from the terminal to help with your reconciliation process:

  • Transaction Reconciliation Summary (amounts by card type)
  • Transaction Reconciliation Detailed
  • Healthpoint Claims
  • Healthpoint Payments

Note: Reports can only be run for dates in the last 7 days.

Step 1
Click on the menu 'Administration/Accounting/Payment Gateway' and click on the 'Reports' tab. Click one of the report buttons to run the report and the CSV file will open automatically.

Tyro Reports