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Practice Master Pro Counselling Software

Practice Master Pro provide easily customisable software to help you manage your counselling practice. We also understand the sensitive nature of your consults and the need for patient privacy.


This page shows how the features of Practice Master Pro work particularly well for a Counselling practice.

Please feel free to explore these and other features in more detail using the menus at the top of the screen, or watch some of the videos, for a more complete picture of Practice Master Pro.



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Practice Master Pro - Counselling software

Patient Assignment Security

To prevent practitioners from having access to all the patients in your practice database, you can set practitioners up in the software as having 'Patient Assignment Security'. This limits practitioners so they only have access to the patients that have been assigned to them. Also, they will only have access to the patient notes that they have taken themselves rather than the full patient notes history. The patient's other history, such as accounts and invoices etc, will also be restricted to just the ones created by the practitioner.


Patient Assignment Security gives you an extra level of privacy for the patients in your database by 'firewalling' them away from other practitioners. You can read more about our patient management features here.

Flexible User Security

You have very fine-grained control over the security settings of the users in the counselling software. You can set your practitioners up using our suggested permission sets and then customise as needed. This is especially useful at Counselling practices where patient security and privacy are of the utmost importance.


For example, reception staff can have access to the patient database but you can restrict their access to patient notes etc. You can also give some trusted practitioners access to some areas of the system while restricting access to others.


You also have the ability to let users manage certain aspects of the system themselves. For example:



Each of the above can be enabled/disabled by the practice putting the practice administrator in full control. You can read more about our flexible security here.

Lock Patient Notes

Patient notes in Practice Master can be locked by the practitioner who has taken the notes. This essentially makes the notes totally private so only they (and an administrator with the 'Can View Locked Notes' permission) can view them. This is particularly important when dealing with patient consultations that are of a highly sensitive or personal nature.


You can also set a preference in your user preferences area to 'Auto-Lock' your patient notes when you save them as an extra security/privacy precaution.

Customisable Patient Forms

With customisable patient forms the Practice Master Pro software system can fit perfectly in to your particular counselling method. Create forms for Issues Highlighted, Discussion Points, Outcome Measures etc. and easily move between previous visit notes to track your patient's progress.


You can structure your notes using our comprehensive set of question types to help make the computer less of a barrier while taking notes. For example, you can take advantage of (among others):


  • Tickbox/Multiple Choice Questions - so you can 'tick' your way through question/answer scenarios
  • Pre-Defined Answers - textboxes allow you to set up buttons underneath that enter custom blocks of text for you to edit to save time on typing
  • Diagrams - you can use a diagram background and draw of type over the top. The background can be anything you like, such as a blank mind map, which can help you take notes more effectively.

The counselling template in the patient notes area of the application

Patient Handouts

You can create your own custom patient handouts so your patient's can continue to self-help post treatment. You can print the handout and give it to your patient during their visit, or email directly to them. You could create items for Anxiety Management, Grieving Process, Anger Management etc. and simply add them to the handout with a double click.


You can read more about the document and templating features here.

Practice Level Features

If you work in a busy multi-practitioner clinic with reception staff then you can certainly benefit from Practice Master Pro's enterprise grade practice management software.


Please note: the features below are described in greater detail on the other pages in the site and are accessible from the "Features" menu at the top of the screen. You can also see some of these features in action on the 'videos' page.



Benefits Over Our Competitors

Practice Master Pro gives you all the cloud features you get with our "cloud only" competitors but we also give you full Windows desktop software and a local practice database that syncs to the cloud as well.


The benefits of having desktop software combined with website acess, over just having website only access, are huge. These are just a few of the benefits we have over our competitors: